If You Need to Cancel

You may cancel 6 or more weeks prior to the start of a program without incurring a fee. Due to the inherent costs of establishing, holding, and refilling participant slots along with associated costs of pre-course materials, the following cancellation fee schedule applies:

2 to 6 weeks prior to program start..........................50% of program fee
Within two weeks of program start..........................100% of program fee

Cancellation fees are based on the number of weeks from the class start date the request is received. You must notify us of your cancellation in writing, via e-mail, fax, or mail.

Transfer and Substitution Policy

We can accept transfers to an alternate program offering. All transfer notices must be received by e-mail, fax, or mail before the start of the program. Qualified substitutes for registrations can be accommodated with advance written notice.

Contact customer service at
Phone: +1.734.763.1000
Fax: +1.734.764.4267
e-mail: um.exec.ed@umich.edu