Executive Education - Programs at the University of Michigan Ross School of Business

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Operations and Labor Relations

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High Performance
Production Systems

Continuous improvement is a strategic imperative, and it is even more critical in challenging economic times. While many Operations programs focus on learning the best practices of Toyota and other firms, Michigan's program goes beyond this by explaining the science behind these practices. This gives managers the insights and concepts they need to construct a Production System that is uniquely suited to their individual business environment. Participants apply concepts to real-world production environments through action-based learning exercises and simulations. Factory Physics and Global Supply Chain Leadership are offered individually, but may be taken together at a discount.

Negotiating and Administering the Labor Contract

Creating win-win agreements is both an art and a science. With our innovative program, you'll learn both. Labor-management negotiations are the key to successfully implementing your operations and business strategies while maintaining your competitive advantage. Learn more about Negotiating and Administering the Labor Contract.

Faculty Spotlight

Raymond Reilly
Wallace (Wally) Hopp, Herrick Professor of Manufacturing; Professor of Operations and Management Science

 

Dr. Hopp joined the Ross School in 2007 after 23 years on the faculty of Northwestern University. His research focuses on the design, control, and management of production, supply chain, and work systems. He is widely published and is currently Editor-in-Chief of the journal Management Science. He is also an active industry consultant, whose clients have included Abbott Laboratories, Bell & Howell, Black & Decker, Case, Dell, Ford, Eli Lilly, Emerson Electric, General Motors, John Deere, IBM, Intel, Motorola, Owens Corning, Texas Instruments, Whirlpool, Zenith, and others. See Wally's bio.

 

Programs featuring Wally Hopp
Key Publications

World Class Thought Leaders

Michigan's Operations Program faculty includes researchers, teachers and consultants from both the Michigan Ross School of Business and Michigan College of Engineering--institutions world-renowned for academic and thought leadership in their fields. The Tauber Institute for Global Operations, a joint venture between the two schools, provides additional research and consulting resources.

Our Labor Relations Thought Leaders are known for their expertise in labor-management relations, collective bargaining and negotiation. In addition to teaching, they apply their skills in the development of new domestic and global labor-management and workplace strategies.