• Understand negotiation and dispute-resolution processes
• Develop confidence in using negotiation to create value and resolve disputes
• Gain insight into your own negotiation and dispute-resolution style

In a world of flat, lean organizations and new forms of global partnerships, effective negotiation strategies and skills are essential for individual success. From an organizational perspective, the negotiation process is a key element in value creation. In the three-day Negotiation Strategies and Skills Program in Hong Kong, you will actively examine negotiations with external parties and negotiations within organizations. Primary emphasis is on negotiation strategies that enable individuals to create value in a manner that enhances long-term relationships. The program will also address cultural differences affecting negotiating styles.

Who Should Attend Negotiation Strategies and Skills-Hong Kong

Individuals from a wide range of organizations, industries, and functional backgrounds throughout Asia-Pacific are encouraged to attend. You will gain the greatest benefit from the Negotiation Strategies and Skills program if you are a manager seeking to:

• Create value for your organization through the use of negotiation and dispute-resolution strategies and skills.
• Enhance your encounters with customers, employees, suppliers, partners, prospective partners, investors, or other stakeholders.

As a participant in the Negotiation Strategies and Skills program, you will:

• Increase your effectiveness in negotiating with business partners, customers, employees, and other stakeholders.
• Enhance relationships and save precious time and money through skillful dispute resolution.
• Develop confidence in using negotiation to create value and resolve disputes.

As a special registration bonus, you will receive a copy of Getting To Yes: Negotiating Agreement Without Giving In

You will leave with hands-on experience in a variety of negotiation techniques which will enable you to:

• Develop a successful negotiation style
• Provide effective leadership in dealmaking and dispute resolution
• Develop organizational negotiation and dispute-resolution competency.

Through the use of cases, videos, peer feedback, negotiation simulations, and other exercises, you will:

• Understand and practice negotiation and dispute resolution processes
• Evaluate your own negotiation and dispute resolution style
• Critically evaluate and improve your own negotiation and dispute-resolution experiences
• Develop the informal dispute resolution skills that are essential to effective leadership

In this program you will establish a network of contacts who are interested in learning about negotiation and dispute resolution.

The Negotiation Process

• Analyzing and preparing for a negotiation
• Dynamics of the bargaining process
• Identifying mutual interests
• Value creation strategies and tactics
• Claiming your share of the value created

Decision Making in Negotiations

• Avoiding decision traps in negotiation
• Understanding the structure of conflict

A Legal and Ethical Framework

• Rights, power and interest approaches to bargaining
• Legal and ethical boundaries in negotiation

Negotiating Styles

• Assessing your personal negotiating style
• Becoming comfortable with conflict
• Cross-cultural implications of negotiating styles

Organizational Competencies for Dispute Resolution

• Designing effective dispute-resolution systems
• Formal processes of dispute resolution: litigation, arbitration, and mediation
• The manager's role in resolving workplace disputes
• Guidelines for negotiating dispute-resolution provisions

The program fee includes tuition, books, instructional materials, and coffee breaks. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy

Asia Pacific Regional Office
Suite 1606-07
MassMutual Tower
38 Gloucester Road, Wanchai, Hong Kong
Tel: 852.2509.9088
Fax: 852.2509.9228
Email: Executive Education, Hong Kong