Executive Education - Courses and Subject Focus at the University of Michigan Ross School of Business

Negotiation Strategies and Influence Skills
Optimizing financial outcomes and social benefits
in business interactions

Executive Summary

The business strategy skill set developed in this program is relevant to a broad spectrum of problems faced by managers and will serve you in both your personal and professional life. Based on scientific research on cognitive biases and emotional factors that lead negotiators to deviate from economic decision-making models, this negotiation strategy program incorporates technical and diagnostic tools for negotiating and managing difficult conversations. Participants in the Negotiation Strategies and Influence Skills program gain a theoretical framework for preparing, negotiating, and evaluating the process and its outcomes. You will be able to identify and transform personal patterns of thinking and behavior, and develop confidence in your ability to negotiate and resolve disputes.

Dates & Locations18 Nov - 20 Nov 2008Ann Arbor, MI - $5,200 USDRegister
 04 May - 06 May 2009Ann Arbor, MI - $5,200 USDRegister
 17 Nov - 19 Nov 2009Ann Arbor, MI - $5,200 USDRegister
FacultyIlan Gewurz, Shirli Kopelman
Highlights

Optimizing financial solutions and social benefits in business interactions

  • Develop expertise in analyzing the issue structure and process dynamics of negotiations
  • Understand your personal strengths and weaknesses as a communicator and negotiator
  • Learn how to wield power and wisely influence strategic processes within and across organizational boundaries
  • Gain the ability to flexibly navigate the multiple paths (cultural, individual, and situational) that lead to optimal outcomes
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Who Should Attend

  • Managers at all levels, general or functional, who negotiate on an ongoing basis
  • Any manager seeking to develop better negotiation skills to get their business solutions accepted and implemented
  • You will benefit regardless of your level of formal negotiation experience and the magnitude of the deals you close





"Extremely relevant program-not only to work,
but to everyday encounters. Simulations were very effective.
Experiential learning made the difference."


Peter Tchoryk | CEO| Michigan Aerospace Corporation

Learning Objectives

The skill set developed in this executive strategy program is relevant to a broad spectrum of problems faced by managers and incorporates technical and diagnostic tools necessary for decision-making, negotiations and managing difficult conversations. Participants will gain a theoretical framework for negotiation--a set of concepts integral to preparing, negotiating, and subsequently evaluating the negotiation process and its outcomes. Recognizing your own strengths and weaknesses as a negotiator, you will be able to identify and transform personal patterns of thinking and behavior that no longer serve your objectives, and develop confidence in your ability to negotiate beneficial transactions and to resolve disputes.


Unique Features

This three-day program provides a unique opportunity to challenge yourself and practice new techniques in a safe learning environment. You will develop negotiation skills through interactive negotiation simulations, personal experiential learning, and debriefings, and receive immediate personal feedback and develop templates for preparing, negotiating, and assessing strategic decisions. You will also have the opportunity to reflect upon your own personal negotiating style and the barriers that keep you from "expanding the pie" and achieving greater results.


Program Focus

The Mechanics of Negotiations

Negotiation Theory: including deal making, conflict management, and dispute resolution. The dynamics of creating and claiming value and the ability to identify and leverage negotiable issues, whether in buyer-seller transactions or less tangible negotiations at the workplace

Negotiation Process: strategic exchange of information; adopting an interests, rights, and power approach; direct and indirect communication

Influence Tactics: including creativity; generating and evaluating alternative deal structures; power; effectively employing threats and promises

Negotiating in the Context of Social Relationships

  • Effective communications; learning to balance listening and asserting
  • Dealing with emotionally charged negotiations; harnessing authentic emotions strategically
  • Building trust and long term relationships
  • Facing difficult partners: manage the situation to best deal with the person-self and other

Personal Feedback and Goal Setting

  • Personal benchmarks on conflict management skills
  • Peer feedback on negotiation style
  • Self-assessment of performance in simulated negotiations
  • One-on-one coaching with respect to long-term business strategy goals

Special Topics

  • Sometimes a win-win approach is not enough
  • Highly competitive negotiations
  • Strategic emotions in negotiations
  • Negotiating in teams
  • Legal and ethical concerns
  • Negotiating cross-culturally
Fee Policy

The program fee includes tuition, instructional materials, living accommodations, continental breakfast, lunch, and coffee breaks each day, and selected dinners. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy

Dates & Locations18 Nov - 20 Nov 2008Ann Arbor, MI - $5,200 USDRegister
 04 May - 06 May 2009Ann Arbor, MI - $5,200 USDRegister
 17 Nov - 19 Nov 2009Ann Arbor, MI - $5,200 USDRegister
FacultyIlan Gewurz, Shirli Kopelman
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