Develop a Comprehensive Cross-Functional Understanding of Measurement and Control Systems

The Measurement and Control of Organizational Performance program will enable you to apply the essentials of current performance measurement, evaluation, and control theories and practices in order to:

• Evaluate current profitability of products, services, customers, suppliers, and distribution channels
• Identify areas for improvement in operations
• Design and apply:
  - Performance evaluation measures for individuals and business units
  - Transfer pricing and corporate cost allocation methods
  - Routine profit and cost measurement systems for decision making

Who Should Attend Measurement and Control of Organizational Performance-Hong Kong

You will gain the greatest benefit from the Measurement and Control of Organizational Performance program if you are:

• A manager who evaluates business performance of products, services, individuals, or business units
• An operating manager who is evaluated by profit and cost reports, and who needs to understand the link between local cost relationships and overall business unit results
• A business unit manager who wants to update your knowledge of current performance measurement and evaluation methods
• A manager who develops and implements performance evaluation systems
• A manager with a financial background who is now responsible for managing a business or operating unit

You will develop a comprehensive, cross-functional understanding of how the measurement and control systems in your organization operate, the potential they have for distorting managerial decisions, and ways to reduce this potential. You will leave with the ability to evaluate the "fit" of any measurement and control system to the business environment and strategy of your organization.

Introduction

• The role of performance measurement, evaluation, and management control systems in the organization
• The link between financial statements and business unit results
• Managing for the long term in the face of short-term measures of performance
• How financial reporting distorts cost information
• Business decisions and strategic cost management
• Tailoring cost information to the firm¿s strategy and competitive environment

Performance Measurement and Evaluation of the Value Chain, including:

• Products and services
• Customers and suppliers
• Design

Control Systems - An Economic View

• Business unit design: profit and cost centers
• Budgeting processes and methods for management control
• Current trends in compensation practices
• Transfer pricing
• Corporate cost allocation
• Performance evaluation: financial and nonfinancial measures
• Balanced scorecards

The program fee includes tuition, books, instructional materials, and coffee breaks. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy

Asia Pacific Regional Office
Suite 1606-07
MassMutual Tower
38 Gloucester Road, Wanchai, Hong Kong
Tel: 852.2509.9088
Fax: 852.2509.9228
Email: Executive Education, Hong Kong