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• Understand the demands of multinational customers, colleagues, competitors and shareholders
• Gain tools to assess your personal cultural awareness and flexibility
• Learn how to overcome the inherent conflicts posed by a global organization
• Diagnose your organizational culture to shape strategy and lead change

• Senior executives in companies and business units with multinational customers, colleagues, competitors, and business opportunities
• Managers in marketing, new business development, R&D, programs, engineering, operations and strategic planning
• Managers seeking to increase the global-mindedness of staff and sharpen their approach to building international business

The three-day Managing in a Global Organization program addresses the broad challenges of managing in a global matrix through classroom lectures and exchange of ideas with faculty and peers. The program also develops specific, effective multi-cultural management skills through highly interactive discussions, case studies, a simulation and practical workshops.

Understanding the Challenges of a Global Matrix

• Competencies for managing in a global matrix
• Understanding global organizations and decision-making cultures

Global Business Trends and Drivers

• Expanding markets around the world
• Growing international competition
• Increasing workforce diversity

Best Practices in Global Leadership

• Developing influence in the absence of direct authority
• Linking individual and group performance across borders

The Competitive Advantage of Global Teams

• Building and nurturing global teams
• Tools for creating high-performance teams

Managing Across Cultures

• Cultural audit
• The cost of cultural ignorance
• Dimensions of cultural difference

Overcoming Organizational Barriers

• Leading without authority
• Reframing relationships
• Promoting cooperative outcomes

Managing in a Global Organization

• Influencing from afar
• Leveraging global interfaces

Communicating in Global Organizations

Critical Global Processes

• Human resource development
• Financial planning and control
• Global account management
• Entrepreneurial, integration and renewal processes

Personal Global Leadership Planning Guide

Global Business Management Simulation

• This simulation provides a memorable experience and an opportunity to apply the management techniques of balancing conflicting global priorities.

The program fee includes tuition, instructional materials, living accommodations, continental breakfast, lunch, and coffee breaks each day, and selected dinners. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy