• Understand the demands of multinational customers, colleagues, competitors and shareholders
• Manage new types of organization--from matrix to hybrid
• Assess personal cultural awareness and flexibility
• Overcome the inherent conflicts posed by a global organization
• Diagnose organizational culture to shape strategy and lead change

Today's global organizations are extremely complex and difficult to understand--and even more challenging to manage. The dynamics of rapid change impacting all organizations include:

• Expanding worldwide markets
• Growing global competition
• Conflicting economic, political and governmental forces
• Changing communication and information technologies

With these and many other global forces happening at different rates in different places, managing a multi-dimensional organization becomes a key to survival. Therefore it is essential to capture the external opportunities while we address the internal conflicts. Optimizing results becomes a battle to balance global and local, centralized and decentralized and large and small organizational decisions.

This intensive, three-day Managing in a Global Organization program develops the global mindset for managing in today's world while increasing your company's global competitiveness. It addresses the challenges of complex business organizations with geographically dispersed multi-cultural teams and focuses on managers' need to leverage their business vision and strategy by influencing the culture, structure and processes of a global matrix.

Most companies operat globally but their managers do not have the global mindset or organizational discipline to optimize their multinational resources or leverage their assets. This program helps identify the critical culture, process and systems that must be aligned to assure global competitiveness. The Global Business Management Simulation provides a real-world opportunity to develop the global leadership skills to impact your own organization

The program is geared towrard middle to senior executives in companies and business units with multinational customers, colleagues, competitors, and business opportunities. Managers in general management, marketing, new business development, R&D, engineering, operations, and strategic planning will find this program valuable, helping to increase the global-mindedness of staff and sharpen their approach to building international business by using effective multi-cultural management skills.

This three-day program helps participants develop a common global mindset and provides a framework for skill-building to coordinate global market activities, develop global strategies, target and pursue global business opportunities and increase corporate performance. It addresses the broad challenges of managing in a global matrix while developing specific skills through highly interactive discussions, cases, a simulation, and practical workshops.

This program contains a competitive Global Business Management Simulation which provides an enriching opportunity to successfully apply the management techniques presented throughout the program. Competing teams work to balance conflicting business division, functional and geographic priorities in a real world environment.

Understanding the Challenges of a Global Matrix

• Competencies for managing in a global matrix
• Understanding global organizations and decision-making cultures

Global Business Trends and Drivers

• Expanding markets around the world
• Growing international competition
• Increasing workforce diversity

Developing Global Competencies

Best Practices in Global Leadership

• Developing influence in the absence of direct authority
• Linking individual and group performance across borders

The Competitive Advantage of Global Teams

• Building and nurturing global teams
• Tools for creating high-performance teams

Managing Across Cultures

• Cultural audit
• The cost of cultural ignorance
• Dimensions of cultural difference

Overcoming Organizational Barriers

• Addressing internal conflicts
• Leading without authority
• Reframing relationships
• Promoting cooperative outcomes

Managing in a Global Organization

• Influencing from afar
• Serving bosses in multiple locations
• Leveraging global interfaces

Communicating in Global Organizations

Critical Global Processes

• Human resource development
• Financial planning and control
• Global account management
• Entrepreneurial, integration and renewal processes

Personal Global Leadership Planning Guide

• Leveraging insights on globalization
• Formulating a personal development plan
• Creating opportunities to capitalize on the personal plan

Global Business Management Simulation

• Competitive team workshop to improve global processes
• Dynamic exercise to optimize processes from a functional, regional, and business unit perspective

The program fee includes tuition, books, instructional materials, and coffee breaks. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy

Asia Pacific Regional Office
Suite 1606-07
MassMutual Tower
38 Gloucester Road, Wanchai, Hong Kong
Tel: 852.2509.9088
Fax: 852.2509.9228
Email: Executive Education, Hong Kong