• Improve your manufacturing or service operation.
• Reengineer your supply chain for competitiveness
• Apply cutting-edge models and practical tools
• Explore proven practices and techniques
• Reduce cost and increase service levels
• Cut lead times

As a participant in the High Efficiency Operations Management-Malaysia program, you will:

• Explore successful efficient operations practices and how to implement them in your own organization.
• Develop a framework for implementing effective inventory control, distribution, and logistics management methods. Develop frameworks to cut costs, improve throughput and cut lead times.
• Learn how to partner with suppliers and customers to reduce global costs and increase service levels

Who Should Attend High Efficiency Operations Management-Malaysia

The High Efficiency Operations Management-Malaysia program is designed for senior and middle level managers with responsibilities such as operations management, manufacturing management, services management, supply chain management, distribution management, inventory control, and procurement. Consultants or general managers who would like a broader understanding of how efficient operations can be an effective tool to increase profits will also find this course valuable.

In today's fiercely competitive business environment, high efficiency operations management has become an important competitive tool. The High Efficiency Operations Management-Malaysia course is designed to introduce you to cutting-edge models and practical tools for effective management of your plant, back office or your supply chain. As a participant you will learn how to design and implement effective practices to improve your operations to gain significant competitive advantage, special attention will be given to topics including: effective inventory control, capacity and cost management, variability reduction, lean operations, distribution and logistics management, and partnering with suppliers and customers to reduce global costs and increase service levels. This course will give you tools you can use immediately in your own operations.

This course has three hands-on simulations where the participants improve operations in a manufacturing process as well as supply chains. Several spreadsheet and software tools are given to the participants for use in their current operations and to come up with improvement plans. Participants will also interact in teams to brainstorm about operational improvement opportunities and challenges in particular industries.

Introduction to Efficient Operations

• Corporate and Operations Strategy--Strategic Fit
• Measures of operations effectiveness
• Key issues in operational design

Hands on Simulation to Learn Lean Practices

Lean Operations

• How to implement lean in your operations
• Value Stream mapping
• Developing a kaizen culture
• Effective pull Systems
• Cell Design

Inventory Management and Risk Pooling in a Supply Chain

• Inventory management with demand variability
• Effects of lead times and supplier reliability on inventory management
• Risk pooling
• Bullwhip effect

Supply Chain Simulation to Learn effective SCM Practices

Understanding and Improving Key Operational Performance Measures

• Throughput
• Lead Times
• Cost
• Inventory

Supply Chain Integration

• How to counter the bullwhip effect
• Information as a replacement for inventory
• The role of supply chain contracts in integration

Strategic Partnering and Outsourcing

• Vendor-managed inventory vs. continuous replenishment or quick response
• Collaborative planning, forecasting and replenishment

Accurate Response in a Global Supply Chain

• Making sourcing decisions in a global supply chain: opportunities and risks

Design for Supply Chain Management

• How to design products to improve supply chain/operational performance
• Mass customization

Role of Third Party Logistics Providers in your operations

• Functions to outsource to 3PLs
• How to choose a 3PL

The program fee includes tuition, books, instructional materials, and coffee breaks. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy

Asia Pacific Regional Office
Suite 1606-07
MassMutual Tower
38 Gloucester Road, Wanchai, Hong Kong
Tel: 852.2509.9088
Fax: 852.2509.9228
Email: Executive Education, Hong Kong