Executive Education - Courses and Subject Focus at the University of Michigan Ross School of Business

Becoming an Exceptional Coach
A positive coaching approach for delivering extraordinary results

Extraordinary performance can be nurtured, developed, facilitated--in a word, coached. This unique program uses Positive Organizational Scholarship (POS) concepts to develop a new teaching strategy for bringing out the excellence in your people by using what they do best to help them be their best. Offering a fresh learning strategy for becoming an exceptional coach for your people and your organization, the course content focuses on the positive--the abilities, vitality and successes of your employees--and utilizes positive themes such as appreciation, recognition and high-quality relationship building to expand on employees' strengths and help them be the best they can be.

Dates & Locations06 Oct - 08 Oct 2008Ann Arbor, MI - $5,200 USDRegister
 16 Mar - 18 Mar 2009Ann Arbor, MI - $5,200 USDRegister
 21 Sep - 23 Sep 2009Ann Arbor, MI - $5,200 USDRegister
FacultyNeil Sendelbach
Key Takeaways
  • Gain new methods for unleashing the full potential of your people and yourself
  • Acquire a framework and tools for making a profound difference in your people, yourself and your organization
  • Learn how to create a positive leadership mindset and a flourishing, positive work environment
Who Should Attend
  • Operating managers and other executives who are charged with developing their staff
  • Managers whose own performance evaluation includes employee development benchmarks
Learning Experience

This is not a typical coaching program on how to deal with employee performance deficits. In two and a half days of engaging, interactive learning, you¿ll experience firsthand new, positive ways to work one-on-one with employees to build on their individual strengths and create a team of top performers. A unique post-program follow-up and support process helps reinforce the learning and successful application of the program concepts. After six weeks, a one-hour group conference call will be held to share participant experiences and continue building a network of POS-committed coaches.

Unique Features

A unique post-program follow-up and support process helps reinforce the learning and successful application of the program concepts. For each of the six weeks following the class, faculty is available for a one-hour personalized coaching consultation. After six weeks, a one-hour group conference call will be held to share participant experiences and continue building a network of POS-committed coaches.

Program Focus

Why Coach?

  • The "awesome potential" case
  • Attributes of authentic leaders and great coaches
  • Role of the coach and ways to be highly successful
  • Organizational imperatives for successful coaching
  • Coaching vs. managing vs. mentoring

Coaching Skills

  • How, why and what makes a successful coach
  • Using an individual's personal learning-style for effective coaching/teaching
  • How focusing on talent and strengths leads to new thinking and exceptional results

Supporting Vitality and Resilience of Meaningfulness

  • How an exceptional coach provides support and reinforcement
  • How to identify opportunities for giving excellent feedback
  • How to make positive behavior stick by keeping development and growth a priority
  • Leveraging strengths for resilience and vitality

Creating Positive Relationships

  • The power of high-quality, positive relationships
  • Building resilience, and trust
  • Developing and sustaining high-quality relationships that make a difference
  • Learning how to be an exceptional listener

Empowering Growth

  • Transformation approaches
  • How "good" can be a barrier to "great"
  • The learning process for successful growth, for extraordinary performance

Appreciating and Leveraging Strengths

  • Gaining more by building on strengths rather than improving deficiencies
  • Turning talents into strengths
  • Using the power of "the opportunity to do what you do best, everyday" to transform your people

Cascading a Flourishing Organizational Culture

  • Building a positive work group and a positive organization
  • How an exceptional coach and a positive work group can inspire
  • The nature of positive organizational culture and how to cultivate it
Fee Policy

The program fee includes tuition, instructional materials, hotel accommodations, continental breakfast, lunch, and coffee breaks each day, and selected dinners. Fee is payable in advance in US dollars and is subject to change. See our Cancellation, Transfer and Substitution Policy

Dates & Locations06 Oct - 08 Oct 2008Ann Arbor, MI - $5,200 USDRegister
 16 Mar - 18 Mar 2009Ann Arbor, MI - $5,200 USDRegister
 21 Sep - 23 Sep 2009Ann Arbor, MI - $5,200 USDRegister
FacultyNeil Sendelbach
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