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"Understanding your customer requires a break from the functional mind-set," says Michigan Ross faculty member John Branch. To truly bring about value, he says, leaders need to ask probing questions exploring the way consumers act. In this Q&A, Branch illuminates how to go beyond functional thinking in solving business challenges. He shares his expertise with leaders in Business Acumen for High-Potential Executives and the Michigan Ross Executive Program.
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Michigan Ross faculty members Dave Ulrich and Wayne Brockbank and RBL Group colleagues define what it means to be an effective HR professional through the recently-released Human Resource Competency Survey, the largest global study ever of human resource professionals. The study, using data from more than 20,000 respondents around the world, found that HR managers play an integral role in determining the success of a company's performance.
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Kim Cameron, the William Russell Kelly Professor of Management and Organizations, recently was named associate dean of Ross Executive Education. Cameron brings more than 20 years’ experience teaching and administering Ross Executive Education programs. Over the next year, Ross Executive Education will continue to expand its portfolio of solutions for executive development, introducing new open-enrollment programs, a redesigned Ross Executive Program, and enhanced global offerings.
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Investor relations professionals need to disclose timely financial information about their companies to as broad an audience as possible. With more investors embracing new communication tools such as RSS feeds, Twitter, and blogs, many investor relations professionals are finding the traditional methods of communication don't cut it anymore. In this Q&A Ross professor and faculty director of the program, Theory and Practice of Investor Relations, Greg Miller talks about how some companies and regulators are developing new strategies for this information era.
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Media conglomerate News Corp. publishes some of the best-known newspapers in the world, namely The Times (London) and the Wall Street Journal, but a scandal at one of its British tabloids, News of the World, not only has eroded trust in the company's leadership, but opened new questions about the role of media in a free society. Executive Education faculty member Lynn Perry Wooten is an expert in crisis leadership and says the News Corp. scandal is a classic case of management denial, which allows a problem to smolder. In the following Q&A, Wooten, who teaches in the program Positive Leadership: Leading Positive Change, says News Corp. can repair the damage if management develops an action plan and communicates it the right way.
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The term "born leader" often is invoked during times of change and disruption when leadership is at a premium. But are leaders born fully formed or are they developed through experience? At Ross Executive Education, our faculty experts believe leadership can be taught, but it requires more than lectures and books. Professors who teach in our leadership suite have designed a series of action-based programs that immerse participants in high-stakes scenarios, simulations, and challenges that pull them from their comfort zones and expand their leadership capacity for great results.
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Standard & Poor's recently downgraded the U.S. credit rating. Most blame the debt. But it is not just the debt that drove this move, say Ross School professor Dave Ulrich and Norm Smallwood. It is the decision-making behind the debt. Ulrich and Smallwood share the key things leaders should do to maintain confidence in investors. Ulrich is the faculty director of the Advanced Human Resources Executive Program.
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Melanie Barnett brings expert perspective to international consortium of executive education providers. UNICON is the leading organization advancing academically-based executive education around the world. Its members include more than 90 providers of executive education representing the Americas, Europe, Asia, and Africa.
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There's a proven science to leading high-performing teams. So why do so many leaders simply wing it or rely on charisma? That's a question faculty member Paula Caproni often ponders, especially in the wake of catastrophes like the 2008 financial crisis and the 2010 BP oil spill. Her new Ross Executive Education program, Leading Teams: Creating a Culture of High Performance, illuminates best and worst team practices and offers strategies to foster an inspiring work environment. Next offered Oct. 31 – Nov. 2, the program delivers tools that can be applied to any team: high-performing, low-performing, or even virtual.
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Executives at TVS Logistics Services in Chennai, India, recently embarked on a three-year, general management program conducted onsite by Ross School faculty. The action-based program consists of three parts and will roll out in a series of modules every three months: 1) General Management Essentials; 2) Core and Domain Skills; and 3) Individual Professional Development. "The key intention for this (partnership with Ross) is to build capability internally to cater to the future leadership requirements of TVS, which has seen phenomenal growth in recent times," says R. Dinesh, the organization's managing director.
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Change often is a difficult, even painful, process. But a group of award-winning Ross faculty in the Center for Positive Organizational Scholarship (POS) says it doesn’t have to be that way. They are helping leaders unlock their highest potential to drive innovation and change. In this video, POS pioneers Bob Quinn, Gretchen Spreitzer, and Lynn Perry Wooten explain the philosophy behind their groundbreaking research and take you inside the classroom for a look at Positive Leadership: Leading Positive Change. The program is next offered by Ross Executive Education Dec. 4-9. The professors recently received the Joanne Martin Trailblazer Award from the Academy of Management.
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