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University of Michigan Ross School of Business Executive Education EXCEED - January 2010
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THE "CHANGE" ISSUE

In this issue:

 
 NOT BUSINESS AS USUAL

spacer

Claes FornellThe Business of Climate Change
by Dr. Andrew J. Hoffman

Climate change has everyone talking. Is your business prepared to tackle this issue head on with an environmental strategy that works? Professor Andy Hoffman is helping businesses get ready.    [Learn more]

 FACULTY Q&A
spacer MP Narayanan

Explore the Power of Co-Creation
Thoughts from Dr. Venkatram Ramaswamy

The co-creation paradigm has helped many an organization reinvent and drive growth by putting the customer at the center of their universe. Only firms that innovate to embrace and enable this type of two-sided interaction will unleash its powers.    [Learn more]

 THE LEADER BEAT 

What primary areas of change will you address this year within your organization? Take a quick survey. Results will be reported next month.

[Start Survey]

 

LAST MONTH'S RESULTS: 

Question: "How often do you survey your customers to find out what they need?"

Answer: Results were surprising. An equal amount of respondents survey customers daily as do yearly. Twenty percent survey their customers monthly.


Nov survey results

 SHORT & SWEET

Henry Pollack

"Sustaining excellence usually requires an internally driven leadership that is highly disciplined and not afraid of risk."

Robert E. Quinn, Deep Change
 TAKE FIVE
   

iPhoneCan your iPhone do this?

Students at the University of Michigan are building musical instruments for iPhones in a first-of-its kind class. [Watch this QuickTime video]

 CHANGE AT WORK 

i-want-change Have you experienced positive results from implementation of U-M Ross Executive Education tools and concepts? We want to feature you in upcoming issues of this e-newsletter. Share your real-world experiences, highlight results and even brag a little. We'll select one story per newsletter for our "Change at Work" segment. E-mail us your story today at gbugala@umich.edu.

 NEWS

Christie Nordheilm
20th Annual Asian Business Conference

On February 5-6, 2010 a number of panelists and attendees will converge on the Ross School of Business for the 20th Annual Asian Business Conference. For 19 years, this conference has brought leaders of Asia and multinational companies together in Ann Arbor to discuss, debate, and dialogue about shifting trends in the region. For more information, visit http://www.rossabc.com.

 

  EXCEED @ ROSS

 SHARE YOUR STORY

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[Tell Us]

 

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May 17-18

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